REPLACEMENT POLICY

REPLACEMENT POLICY

 

Buy Flower company is completely skilled and believes in the complete satisfaction and pleasure of our valued customers. We tend to leave no stone unturned to ensure that your package reaches the Specified destination without any kind of impediment or injury. As some of our product are extremely perishable, we regret any reasonably inconvenience to our cherished customers because of some fault on our part. If such a thing happens, you're free to lodge a complaint with our client care center. We assure you that your complaint will be dealt with immediately and also the best possible course of action will be followed to resolve any kind of problem. You may get get refund as per the following rules.

 

We will not entertain any complaints for any product after delivered successfully & carefully. if client paid twice for one transaction, the one transaction amount will be refunded via same source within 07 to 10 working days.

 

(criteria & timelines of cancellation is clearly defined) how customer will cancel the service or packages before Events , timelines need to be mentioned and once the cancellation done, the entire amount or any deduction will be refunded via original method of payment within 10 to 15 working day

 

If it so happens that you have to cancel your order one day before delivery, we ensure you full refund of your amount without any kind of penalty (except transaction fees of $ 2.50 or INR 100).

 

The management of our company will be the chief authority regarding refund. Its decision will be final and binding on all such orders.

 

If you're not satisfied with the quality of our product, we will either replace the product with another product of equal value or provide you full refund. The only condition being that the complaint regarding substandard quality should be authentic and not fabricated. Our personnel will make sure the authenticity of your statement